Purple Parking Reviews

Here's what our valued customers have to say about their experience with Purple Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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21 reviews with 3 star rating
Customer
Lawrence
Reviewed on 5th May 2016
3 out of 5 stars

Brent Rd was not easy to find; a Purple Parking notice or 3 en route would be encouraging. Arrival was well done. Return: Quite a long wait at T5 platform 24. Then dumped in the car park and waived towards rank 26 in the distance. He could easily have let us off closer. Getting away from Brent Road was a NIGHTMARE. But OK for the price. I shall Meet&Greet next time.

Customer
Amanda tinnams
Reviewed on 7th November 2015
3 out of 5 stars

The car park was too far from the airport and disorganised upon arrival retrieving the keys. However, when our vehicle didn't start the staff were incredibly helpful.

Customer
Ivan gabriel
Reviewed on 20th June 2015
3 out of 5 stars

I would not use this service again. The lady on the desk as you arrive was polite and helpful but the two drivers I had didn't speak apart from a couple of mumbles. Then when we got back to Heathrow we had to wait ages for the bus to pick us up.

Customer
Tyrone Skeete
Reviewed on 6th February 2015
3 out of 5 stars

Pick up on return flight was yet again poor. 40 minutes waiting and saw 2 buses go past us at Terminal 3.

Customer
Greenhill
Reviewed on 24th September 2014
3 out of 5 stars

Found it quite difficult to find after making a wrong turn. If it wasn't for the Satnav I don't think we would have found it. The drivers are okay but some are a bit surly. Maybe it was me after meeting the London drivers. The car was looked after which is the main thing.

Customer
Eleanor
Reviewed on 2nd June 2014
3 out of 5 stars

Cheap and relatively efficient but miles away from the airport and probably not worth the £10 differential between that and Long Stay.

Customer
Ian Spraggon
Reviewed on 2nd March 2014
3 out of 5 stars

Turned up and my booking was not on system despite me having all the paperwork. This meant an unfortunate delay at the barrier for the people behind me. Other than that and a 'travel-sick' mini- bus passenger the outbound journey went well. Inbound was easy enough apart from the now legendary 'barrier'. There was a hold up with the car in front at the barrier and our driver was getting extremely irate. I don't see how it could be avoided, therefore, the industrial language and reckless drive through the car park once we eventually got through the barrier was completely uncalled for and we were lucky to get back unscathed.

Customer
Ruth Taylor
Reviewed on 11th December 2013
3 out of 5 stars

Purple Parking, Heathrow No problem at all with the arrival process, or the pick up process. Very slick and professional. And very reasonable cost Ambivalent score is because both the driver and passenger seats in our car had been adjusted, considerably in the case of the driver's seat - not just the angle of the back support but the height and lumbar support as well. Why? They weren't supposed to be driving it round the M25, just parking it for four days. And did it take two people to park it?

Customer
Nigel
Reviewed on 18th October 2013
3 out of 5 stars

Reasonably priced, and generally provides a good service. Location means that transfer times to the airport can be subject to traffic/weather problems. Can't get through on the phone when arriving back at the airport (they ask you to call when you land), but the bus tends to arrive on a regular basis anyway.

Customer
rob mccabe
Reviewed on 4th June 2013
3 out of 5 stars

Waited at main gate for ages it seems for entry, then at barrier my details were not on the system. Aprox time wait for coach to airport 20 mins. On return, called from baggage collection in airport left details and made our way to bustop 5 at heathrow. Waited over 35 mins for bus to return us to parking lot. about 30/40 people also waiting and all of which dived to get on bus. We were 1st in line but mad situation, awful bus journey in rattle mini bus after a long flight. My wife tells me we wont be doing it again - awful! Park and Go organisers/booker great service as always though. Will use Park and Go for bookings.

Our customers gave Purple Parking an average star rating of 4.2, based on 181 reviews.